Payment/Refund Options -

Secure Website Shopping Cart Options...
Using Mac's online shopping cart offers the below payment options for secure, fast & easy ordering.

• Secure Online Credit Card Payment
• Secure Online PayPal Payment

Offline Order/Payment Options...
If you prefer to not use Mac's Shopping Cart...Mac will also cheerfully accept payment using the below methods...

• Credit Card Payment By Phone - call 407.740.8897
• Pay by Mail/Phone (Printable Order Form) - Download here (PDF)

Return Policy
You may return unused merchandise in original condition and in its original package within 14-days of your receipt of the product for a refund or exchange for original purchase price.
The cost of shipping the product to you, and back to us will not be refunded

You will need to contact us directly to request refunds for any defective products. 407.740.8897

Please send the following information with your returned product:
1. Copy of your sales receipt
2. Tracking number for returned shipping
3. Reason for return

Returns will be accepted shipped via FedEx, UPS, or Airborne Express since these services provide a tracking number. No returns will be accepted if they are shipped via US First Class Mail, or via US Priority Mail, or if product is found to be damaged upon inspection. Please allow five business days from the time we receive the package to process the refund.

SEND YOUR RETURNS TO:
Mac's Best Friends
PO Box 1112
Winter Park, FL 32790-1112

Security -

We protect your order information with 128 Bit SSL Encryption, certified through Thawte, Inc. You will be assured that your checkout process is secure because you will see the padlock on the bottom of your browser. You will also see https:// rather than http:// in the address bar of the page/pages where you secure info. is being submitted. (This is only seen on pages that contain secure info.)

Your Privacy -

"Mac's Best Friends" has created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses our information gathering and dissemination practices for "Mac's Best Friends" - We use your IP address to help diagnose problems with our server, and to administer our Web site. This site may contain links to other sites : "Mac's Best Friends" is not responsible for off-site content. Our site uses a secure shopping cart for customers to purchase products. We collect visitor's contact information (like their email address). The customer's contact information is used to get in touch with the visitor when necessary, and never sold or given to a third party. Products are shipped under the name of Media Art Concepts, Inc.(Parent Company)
Contacting the Web Site: If you have any questions about this privacy statement, the practices of this site, or your dealings with this Web site, you can contact us here